Summary

The TB aims to identify the state of the art and of the practice as well as the trends in metering, revenue protection, billing and CRM/CIS functions and systems. The last two functions are approached with emphasis in vertically structured utilities, however, exploring their sensitivity level for liberalized markets has been also considered. Standards and recommendations are presented, as well as case studies.

Additional informations

Publication type Technical Brochures
Reference 459
Publication year 2011
Publisher CIGRE
Study committees Information Systems, Telecommunications and Cybersecurity (D2)
Working groups WG D2.18
File size 1 MB
Pages number 65
Price for non member 130 €
Price for member Free
Metering, revenue protection, billing and CRM/CIS functions
Metering, revenue protection, billing and CRM/CIS functions