Control Centre Operator Requirements, Selection, Training and Certification

This TB attempts to expand on previous work carried out in the field of operator training to produce a comprehensive and usable guide for utilities attempting to create an operator training program or to enhance their existing approach to training. Each chapter covers a relevant topic, from capturing operator knowledge and skills requirements and analysing human performance in the control centre, to operator selection, a training program design/development and program accreditation/operator certification. As an integral part of any state of the art training program, training tools (like OTS/DTS) are included as well as issues of training organization and justification. Finally, by way of illustration there are some very interesting case studies detailing the approach to training of nine different countries.